Customs Broker Website Design
Websites for customs brokerage firms that explain procedures clearly and make quote requests easy for importers and exporters.
Customs brokerage is an invisible but essential link in foreign trade. Whether a company is importing machinery for the first time or growing its e-export shipments, it asks the same question: who can handle this, and how? A customs broker website should answer quickly and accurately. At Racoun we build these sites on our own custom platform, without ready-made themes.
Two kinds of visitors
Some visitors are in a hurry: their cargo is waiting at the port or a document is missing. They search by customs office name and need a phone or WhatsApp button immediately. Others plan long-term trade and research inward processing, authorised economic operator status or tariff classification before comparing firms. We design the site for both.
What we build
- Separate pages for import and export clearance, transit, warehousing, inward processing and e-export
- Consultancy pages for AEO preparation, origin and preferential trade
- A page describing the customs offices you actually serve, without thin duplicate pages
- Structured quote request forms and secure, encrypted document upload
- An optional client panel showing file status, built by our software team
- A knowledge centre with update dates, plus a newsletter that respects commercial messaging rules
Accuracy and visibility
Customs legislation changes often, so we avoid static tariff figures and keep articles dated. Google Business Profile for each real office, technical SEO, schema markup and LinkedIn content help reach logistics and purchasing managers. Racoun does not take media commissions; ad budgets are paid directly to platforms.
How we work
A free first meeting, information architecture, design, development on our own platform and training. Our Ataşehir office works face to face in Istanbul and online across Turkey.
Frequently asked questions
Can clients upload documents through the website?
Yes. We build an encrypted upload area accessible only to your authorised team, designed with KVKK requirements in mind.
Can you build a file tracking panel for regular clients?
Yes. Our software team can develop a client panel and evaluate integration with your existing customs software.
Contact
Head office: Ataşehir, Istanbul. We work in person across Istanbul and online with clients all over Türkiye and abroad. Message us on WhatsApp (+90 551 044 08 69) or email ekip@racoun.com.
