Google reviews are collected through your Google Business Profile and strongly influence local search visibility and trust. The sustainable way to grow them is simple:
- Make sure your profile is verified and complete.
- Get the short review link from your profile and share it right after a good experience, via QR codes, post-purchase emails or short messages.
- Train your team to ask every customer in the same friendly way.
- Reply to every review, positive or negative, calmly and without personal data.
- Track monthly review count, average rating and response time.
Avoid incentives, review gating (asking only happy customers) and fake or purchased reviews; these violate Google’s policies and can get reviews removed or the profile restricted. If you send review requests by bulk SMS or email, check Turkish commercial messaging rules (IYS). Platform rules change, so always check the current guidelines. Racoun builds review collection into local SEO work with profile setup, materials, reply templates and monthly tracking.
Talk to Racoun: we are based in Istanbul and work with brands across Türkiye. Message us on WhatsApp or email ekip@racoun.com.
