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0551 044 08 69 ekip@racoun.com
27 Ekim 2026 · Racoun

What is custom software and who needs it?

Custom software is built from scratch around a company’s own processes, users and integrations instead of adapting an off-the-shelf package, so its roadmap follows the business.

Short answer: Custom software is designed and built from scratch for a company’s own workflows, user roles, reports and integrations, rather than adapting an off-the-shelf package. The software fits the process, and the business controls the roadmap.

  • Typical examples: B2B dealer portals, field service apps, production and stock screens, approval workflows, management dashboards.
  • Good fit: unique processes, heavy manual data transfer between tools, growing per-user licence costs, branded customer experiences, strict data control needs.
  • Process: discovery, prioritisation, UI prototype, architecture, iterative development, testing, launch and maintenance.

Cost depends on scope: modules, roles, integrations, platforms, data migration, security and maintenance. Make sure source code access and IP rights are written in the contract. Racoun, through its technology unit Pedante, delivers custom software together with web, mobile and integration work.

Talk to Racoun: we are based in Istanbul and work with brands across Türkiye. Message us on WhatsApp or email ekip@racoun.com.